Etiqueta de registo: 00230nam 2200025 450
001 1679936
003 http://id.bnportugal.gov.pt/bib/catbnp/1679936
010 ## $a978-972-711-655-3
021 ## $aPT$b246698/06
100 ## $a20080314d2006 m y0pory0103 ba
101 1# $apor$ceng
102 ## $aPT
105 ## $ay z 000yy
106 ## $ar
200 1# $aFãs incondicionais$e uma abordagem revolucionária do serviço a clientes$fKen Blanchard, Sheldon Bowles$gtrad. Elisa Evangelista$grev. Teresa Gomes, Fátima Sousa
205 ## $a1ª ed
210 #9 $aCascais$cGestãoplus,$d2006
215 ## $a122, [6] p.$d21 cm
225 2# $aVectores de liderança
304 ## $aTít. orig.: Raving fans : a revolutionary approach to customer service
675 ## $a005.34(035)$vBN$zpor$31224921
675 ## $a658.89(035)$vBN$zpor$31242799
700 #1 $aBlanchard,$bKen,$f1939-$363108
701 #1 $aBowles,$bSheldon$4070$31259133
702 #1 $aEvangelista,$bElisa$4730$31258621
702 #1 $93$aGomes,$bTeresa$4640$336756
702 #1 $aSousa,$bFátima de$4640$3235280
801 #0 $aPT$bBN$gRPC
900 ## $aBIBNAC$d20130602
966 ## $lBN$mFGMON$sP. 24691 V.$x1
966 ## $lBN$mFGMON$sP. 24691 V.-D $x1

Etiqueta de registo: 00230nam 2200025 450
001 1724266
003 http://id.bnportugal.gov.pt/bib/catbnp/1724266
010 ## $a978-972-711-654-6
021 ## $aPT$b239101/06
100 ## $a20090915e20082006m y0pory0103 ba
101 1# $apor$ceng
102 ## $aPT
105 ## $aa z 000yy
106 ## $ar
200 1# $aGung ho!$e os segredos ancestrais da liderança e da motivação$fKen Blanchard, Sheldon Bowles$gtrad. Rita Figueiredo
205 ## $a1ª ed.$b1ª reimp
210 #9 $aCascais$cGestãoplus,$d2008
215 ## $a145, [5] p.$cil.$d21 cm
225 2# $aVectores de liderança
304 ## $aTít. orig.: Gung ho! Turn on people in Any
675 ## $a005.58(035)$vBN$zpor$31213332
675 ## $a005.21(035)$vBN$zpor$31227669
675 ## $a005.32/.33(035)$vBN$zpor$31298002
700 #1 $aBlanchard,$bKen,$f1939-$363108
701 #1 $aBowles,$bSheldon$4070$31259133
702 #1 $aFigueiredo,$bRita,$f1977-$4730$3997748
801 #0 $aPT$bBN$gRPC
900 ## $aBIBNAC$d20091109
966 ## $lBN$mFGMON$sP. 26999 V.$x1

Etiqueta de registo: 00230nam 2200025 450
001 1695466
003 http://id.bnportugal.gov.pt/bib/catbnp/1695466
010 ## $a972-711-654-X
021 ## $aPT$b239101/06
100 ## $a20081111d2006 m y0pory0103 ba
101 1# $apor$ceng
102 ## $aPT
105 ## $aa z 000yy
106 ## $ar
200 1# $aGung ho!$e os segredos ancestrais da liderança e da motivação$fKen Blanchard, Sheldon Bowles$gtrad. Rita Figueiredo$grev. Teresa Gomes, Fátima Sousa
205 ## $a1ª ed
210 #9 $aCascais$cGestãoplus,$d2006
215 ## $a145, [7] p.$cil.$d21 cm
225 2# $aVectores de liderança
304 ## $aTít. orig.: Gung ho! Turn on people in Any
675 ## $a005.58(035)$vBN$zpor$31213332
675 ## $a005.21(035)$vBN$zpor$31227669
675 ## $a005.32/.33(035)$vBN$zpor$31298002
700 #1 $aBlanchard,$bKen,$f1939-$363108
701 #1 $aBowles,$bSheldon$4070$31259133
702 #1 $aFigueiredo,$bRita,$f1977-$4730$3997748
702 #1 $91$aGomes,$bTeresa$4640$31350649
702 #1 $aSousa,$bFátima de$4640$3235280
801 #0 $aPT$bBN$gRPC
900 ## $aBIBNAC$d20130602
966 ## $lBN$mFGMON$sP. 25133 V.$x1
966 ## $lBN$mFGMON$sP. 25133 V.-D $x1

Etiqueta de registo: 00230nam 2200025 450
001 1382084
003 http://id.bnportugal.gov.pt/bib/catbnp/1382084
010 ## $a972-711-686-8
021 ## $aPT$b226525/05
100 ## $a20061004d2005 m y0pory0103 ba
101 1# $apor$ceng
102 ## $aPT
105 ## $aa z 001yy
106 ## $ar
200 1# $a O reinado$e um método inovador para organizar a sua empresa$fSheldon Bowles, Richard Silvano, Susan Silvano$gtrad. Joana Neves
205 ## $a1ª ed
210 #9 $aCascais$cPergaminho,$d2005
215 ## $a165, [3] p.$cil.$d21cm
225 2# $aVectores de liderança
304 ## $aTít. orig.: Kingdomality : An ingenious new way to triumph in management
606 ## $aRecursos humanos$xGestão$j[Manuais]$2SIPOR$3276762
675 ## $a658.3(035)$vBN$zpor$31210167
675 ## $a005.95/.96(035)$vBN$zpor$31210168
700 #1 $aBowles,$bSheldon$31259133
701 #1 $aSilvano,$bSusan$4070$31259149
701 #1 $aSilvano,$bRichard$4070$31259150
702 #1 $aNeves,$bJoana$4730$31055614
801 #0 $aPT$bBN$gRPC
900 ## $aBIBNAC$d20130602
966 ## $lBN$mFGMON$pTip. Guerra$sS.A. 116115 V. $x1
966 ## $lBN$mFGMON$pTip. Guerra$sS.A. 116115 V.-D $x1