Etiqueta de registo: 00230nam 2200025 450
001 1676472
003 http://id.bnportugal.gov.pt/bib/catbnp/1676472
100 ## $a20080128d2005 k y0pory0103 ba
101 0# $aeng$dpor$dfre
102 ## $aPT
105 ## $aa m 000yy
106 ## $ar
200 1# $aEnhancing service delivery systems through technology$bTexto policopiado]$e a multidisciplinary perspective applied to internet banking$fLia Raquel Neto Martins de Lima Patrício$gorient. Raymond Paul Fisk, João Bernardo de Sena Esteves Falcão e Cunha
210 #9 $aPorto$c[s.n.],$d2005
215 ## $aXXIV, 278 p.$cil.$d30 cm
320 ## $aReferences, p. 268-278
328 #0 $bTese dout.$cManagement and Industrial Engineering$eFac. de Engenharia, Univ. do Porto$d2005
675 ## $a658.8(043)$vBN$zpor$3326842
675 ## $a004.5(043)$vBN$zpor$31215225
675 ## $a004.73(043)$vBN$zpor$3813506
700 #1 $aPatrício,$bLia Martins de Lima$3972141
702 #1 $aFisk,$bRaymond Paul$4727$31316014
702 #1 $aCunha,$bJoão Falcão,$f1959-$4727$31208869
712 02 $aUniversidade do Porto.$bFaculdade de Engenharia$4295$320472
801 #0 $aPT$bBN$gRPC
966 ## $lBN$mFGMON$sS.A. 119753 V.$x1