Etiqueta de registo: 00230nam 2200025 450
001 1741741
003 http://id.bnportugal.gov.pt/bib/catbnp/1741741
100 ## $a20100329d2007 k y0pory0103 ba
101 0# $aeng$dpor
102 ## $aPT
105 ## $aa m 001yy
106 ## $ar
200 1# $a A model of quality service management for information systems$bTexto policopiado]$fJoão Pimentel Peixoto Coentro$gorient. Américo Lopes de Azevedo
210 #9 $a[Porto$cs.n.],$d2007
215 ## $aXI, 98, 64 f.$cil.$d30 cm
215 ## $a1 disco óptico (CD-ROM) em caixa$cil.$d13 x 15 x 1 cm
305 ## $aEd. impressa e em CD-ROM
320 ## $aContém bibliografia
328 #0 $bTese mestr.$cElectrical and Computer Engineering (Information Technologies for Entreprise Management)$eFac. de Engenharia, Univ. do Porto$d2007
675 ## $a004.4(043)$vBN$zpor$3827344
675 ## $a005.6(043)$vBN$zpor$31211058
700 #1 $aCoentro,$bJoão Pimentel Peixoto$31415783
702 #1 $aAzevedo,$bAmérico Lopes$4727$385756
712 02 $aUniversidade do Porto.$bFaculdade de Engenharia$4295$320472
801 #0 $aPT$bBN$gRPC
966 ## $lBN$mDEM$sP. 16835 P.$x1
966 ## $lBN$mFGMON$sP. 28453 V.$x1