Etiqueta de registo: 00230nam 2200025 450
001 1774898
003 http://id.bnportugal.gov.pt/bib/catbnp/1774898
100 ## $a20110321d2009 k y0pory0103 ba
101 0# $aeng$dpor
102 ## $aPT
105 ## $aa m 001yy
106 ## $ar
200 1# $aUsing the dynamic capabilities perspective to analyse CRM adoption$e a multiple case study in portuguese organisations$fCristiane Drebes Pedron$gorient. Mário Fernando Maciel Caldeira
210 #9 $aLisboa$c[s.n.],$d2009
215 ## $aIX, 276 f.$cil.$d30 cm
320 ## $aBibliografia, f. 263-276
328 #1 $aTese dout. Gestão, Inst. Sup. de Economia e Gestão, Univ. Técnica de Lisboa, 2009
675 ## $a005.21(469)(043)$vBN$zpor$31221178
675 ## $a005.33(469)(043)$vBN$zpor$31223724
675 ## $a658.8(469)(043)$vBN$zpor$3499674
700 #1 $aPedron,$bCristiane Drebes$31455531
702 #1 $aCaldeira,$bMário$4727$3117630
801 #0 $aPT$bBN$gRPC
966 ## $lBN$mDEM$x1
966 ## $lBN$mFGMON$sP. 31852 V.$x1