Etiqueta de registo: 00000nam 2200025 450
001 1887518
003 http://id.bnportugal.gov.pt/bib/catbnp/1887518
010 ## $a978-989-51-1309-5
021 ## $aPT$b372244/14
100 ## $a20141023d2014 m y0pory01030103ba
101 0# $apor
102 ## $aPT
105 ## $ay z 000zy
106 ## $ar
200 1# $aCall Center$ecomo enlouquecer um operador em dois meses$etécnica que sufoca a ética$fCristian Rogers S. D.$ged. Rosa Machado
205 ## $a1ª ed
210 #9 $aLisboa$cChiado Editora,$d2014
215 ## $a144, [2] p.$d22 cm
225 2# $aCompendium
675 ## $a821.134.3(81)-7"20"$vBN$zpor$31258394
700 #1 $aD.,$bCristian Rogers S.$31591040
702 #1 $aMachado,$bRosa$4340$31197774
801 #0 $aPT$bBN$gRPC
856 41 $uhttp://rnod.bnportugal.gov.pt/ImagesBN/winlibimg.aspx?skey=&doc=1887518&img=50302&save=true
900 ## $aBIBNAC$d20141107
966 ## $lBN$mFGMON$sL. 125781 V.$x1
966 ## $lBN$mFGMON$sL. 125781 V.-D$x1