Etiqueta de registo: 00000nam 2200025 450
001 2028122
003 http://id.bnportugal.gov.pt/bib/catbnp/2028122
100 ## $a20190829d2018 k y0pory01030103ba
101 0# $aeng$dpor
102 ## $aPT
105 ## $aa m 000yy
106 ## $ar
200 1# $aCustomer expectations on services$e a cross cultural perspective in latin European and latin American countries$fMaria José Sousa Franco$gorient. Raquel Filipa do Amaral Chambre de Meneses Soares Bastos Moutinho
210 #9 $aPorto$c[s.n.],$d2018
215 ## $aXIII, 383 p.$cil.$d30 cm
328 #1 $aTese dout. Management Studies (Marketing and Strategy), Fac. de Economia, Univ. do Porto, 2018
675 ## $a330.16(7/8=134.2/.3)(043)$vBN$zpor$31764941
675 ## $a330.16(4=13)(043)$vBN$zpor$31764945
675 ## $a316.72(7/8=134.2/.3)(043)$vBN$zpor$31764946
675 ## $a316.72(4=13)(043)$vBN$zpor$31764947
700 #1 $aFranco,$bMaria José Sousa$31761100
702 #1 $aMeneses,$bRaquel$4727$3974257
801 #0 $aPT$bBN$gRPC
966 ## $lBN$mFGMON$sS.C. 151572 V.$x1