Etiqueta de registo: 00000nam 2200025 450
001 2053097
003 http://id.bnportugal.gov.pt/bib/catbnp/2053097
100 ## $a20200818d2019 k y0pory01030103ba
101 0# $aeng$dpor
102 ## $aPT
105 ## $aa m 000yy
106 ## $ar
200 1# $aHospitality as a tool for service improvement$e a hospital case study$fAna Sofia Almeida Lopes$gorient. Frédéric Vidal, Ana Brochado
210 #9 $aLisboa$c[s.n.],$d2019
215 ## $aX f., 158 p.$cil.$d30 cm
328 #1 $aTese dout. Gestão Turismo, ISCTE-IUL Instituto Universitário de Lisboa, Univ. Europeia, 2019
675 ## $a005.33(043)$vBN$zpor$31197470
675 ## $a338.48(469)(043)$vBN$zpor$3434388
675 ## $a658.6(469)(043)$zpor$vBN$31686402
700 #1 $aLopes,$bAna Sofia Almeida$31788443
702 #1 $aVidal,$bFrédéric$4727$31175912
702 #1 $aBrochado,$bAna$4727$31698484
801 #0 $aPT$bBN$gRPC
856 40 $2Cópia digital disponível no Repositório Institucional do Iscte - Instituto Universitário de Lisboa$uhttp://hdl.handle.net/10071/19752
966 ## $lBN$mFGMON$sP. 56441 V.$x1