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200 1# $aMarketing de serviços na educação$emodelos de percepção de qualidade$fGonçalo Nuno Caetano Alves
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200 1# $a A reputação da escola, segundo a perspetiva dos pais, e a sua relação com a satisfação e lealdade dos mesmos$fJosé Manuel Matos Loureiro$gorient. Gonçalo Nuno Caetano Alves, Alberto Prado Romám
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